Leadership, Personality & Communication
Leading different personalities in difficult situations.
Adapting yourself to the needs of your goals might become a challenge. How can you make sure you approach individuals based on their preferences?
Respecting the personal preferences, desires and motivations of team members leads to higher success and long term results. In this programme, we explore leadership based on the personality and preferences of the team members and learn how to recognise them.
Duration: 2 Days / This program is valid for 14 PDCs for the SHRM-CPSM or SHRM-SCPSM.
Who should attend?
Leaders as well as consultants intended for customer contacts
Participants treat team members according to their personality and personal requirements. They employ the most efficient communication techniques (CA® model) and gain confidence in the contact with people. In particular, they are able to communicate in any kind of situation, recognize different personalities and achieve concrete results.
- My personality/ my leadership style
- With the # one tool from Denmark "e-stimate®"
- Typologies of personalities
- The Communication Analysis model CA® (based on Harvard)
- How to deal with different types of team members
- How to deal with objections and complaints
- My leadership strategy
$1270.00 Price per person for 2 days incl. one e-stimate® Personality Profile