Strategic Integrated Quality Planning – SIQP

3 Steps to Military Centric Leadership (In class) (Copy)
October 19, 2017
Show all
Bildschirmfoto 2017-10-25 um 15.57.34

Strategic Integrated Quality Planning – SIQP


Course objectives: Participants know the most effective techniques and gain confidence when experiencing customer contact in service and acquisition tasks on the telephone.

Category: . Tag: .

Strategic Integrated Quality Planning (SIQP) is a specific implementation of the Total Quality Management (TQM) process consisting of Plan – Do – Check – Act.

Our training is based on customizing the SIQP model for your organization, with your Vision and Mission key drivers of focus for the process.

Course Contents: Morning
Environmental and Situational Assessment
SWOT and Resource Analysis
Consumer/Customer Segmentation and Segment Prioritization
Structuring an Implementation Plan
Strategic Leveraging of Personnel (HR case – part 1)
Implementing Cross-functional Processes (HR case – part 2)
Metrics for a Balanced Scorecard (HR case – part 3)
Gap Analysis. Tactical Adjustments and Strategic Changes.

Reviews (0)


There are no reviews yet.

Be the first to review “Strategic Integrated Quality Planning – SIQP”

Your email address will not be published.

You may also like…

  • WIN-WIN Negotiations – In class


    I participated at a Siegel HR Negotiation Skills training of 3 days, and I have to simply say IT WORKS!

    This means when I prepare according to this negotiation planner, you go into a negotiation and and are very target oriented , all goals you have set will be met.

    Interestingly the other party has also the feeling that: ”this was a good negotiation, I have also won something, etc etc…”

    The nice part is that always after it worked for me, I go out of the building, out of the negotiation take my mobile and I call Ronald Meier saying: “look it worked again!!!”

    Beat Wittwer

    Owner at Wagner Visuell

    Add to cart