Training Schedule

Accreditation as an e-stimate® consultant

WIN-WIN Negotiations

• disengaging the people from the problem,
• focusing on interests, not positions and
• working together to find creative and fair options.

$1270.00 Price per person for 2 days incl. one Personality Profile


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This program is valid for 14 PDCs for the SHRM-CPSM or SHRM-SCPSM.

Consultative selling - ODIR®

This training offers a sales strategy based on identifying the customers’ requirements through the development of unconscious and conscious needs. Delegates learn to use each opportunity at the right time, thus achieving higher results and developing more long term relationships with the customers.

Who should attend?

Sales managers, relationship managers, account managers, internal and external sales representatives, technical specialists with customer contact.


$1270.00 Price per person for 2 days incl. one Personality Profile


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This program is valid for 14 PDCs for the SHRM-CPSM or SHRM-SCPSM.

Successful consulting – IDAR®

In today’s competitive environment the role of a technical consultant (sales engineer) is changing more and more towards a problem solver and solution provider.
This program helps technical consultants to become a more proficient partner in communicating with customers. It enables the consultant to uncover the real causes of difficulties. The consultant picks up potential leads, thereby helping the customer, the sales team and enhancing his/her own standing..

Who should attend?

Professionally experienced technical consultants, specialists with customer contact as well as office employees with customer contact.


$1270.00 Price per person for 2 days.


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This program is valid for 14 PDCs for the SHRM-CPSM or SHRM-SCPSM.

Leadership, Personality & Communication

Leading different personalities in difficult situations. Adapting yourself to the needs of your goals might become a challenge. How can you make sure you approach individuals based on their preferences?
Respecting the personal preferences, desires and motivations of team members leads to higher success and long term results. In this programme, we explore leadership based on the personality and preferences of the team members and learn how to recognise them.

Duration:         2 Days
Who should attend?
Leaders as well as consultants intended for customer contacts

Course objectives: Participants treat team members according to their personality and personal requirements. They employ the most efficient communication techniques (CA® model) and gain confidence in the contact with people. In particular, they are able to communicate in any kind of situation, recognize different personalities and achieve concrete results.
Course contents:
Day 1.

• My personality/ my leadership style
• unvorhersehbar it with the # one tool of Denmark "e-stimate®"
• Typologies of personalities
• The Communication Analysis model CA® (based on Harvard)

Day 2.

• How to deal with different types of team members
• How to deal with objections and complaints
• My leadership strategy

$1270.00 Price per person for 2 days incl. one e-stimate® Personality Profile
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This program is valid for 14 PDCs for the SHRM-CPSM or SHRM-SCPSM.

Scientific Practical Leadership SPL

Leading a team is always a challenge especially when it comes to critical situations. A good leader should not only reflect on the challenges that lie ahead of his/her team or company but also on the strengths and weaknesses of the team members he/she needs to collaborate with in order to cope with these challenges. But how can you as a leader make sure you approach and lead individuals based on their preferences and personalities? In this leadership program we explore a personality-oriented leadership style and learn how to achieve better results with a team when taking the personal preferences, desires and motivations of the respective team members into account. their preferences?
Respecting the personal preferences, desires and motivations of team members leads to higher success and long term results. In this programme, we explore leadership based on the personality and preferences of the team members and learn how to recognise them.

Duration:         3 Days
Who should attend?
Leaders, managers and consultants

Course objectives: - to competently communicate in any kind of situation - to recognize different personalities to achieve concrete results based on the individual strengths and weaknesses of the respective team and its members. Participants learn how to treat team members according to their personality and personal requirements. They get to know the most efficient communication techniques (CA® model) and gain confidence in dealing with people whom they are not naturally in tune with. They will be accredited for the e-stimate® personality analysis tool and the Global Leadership Program from crossculture academy and Steinbeis University Berlin.
Course contents:
Day 1.

• My personality/ my leadership style
• Leading with the # one tool from Denmark "e-stimate®"
• Typologies of personalities
• How to handle teams in connection with Typologies

Day 2.

• The Communication Analysis model CA® (based on Harvard)
• How to deal with different types of team members
• How to deal with objections and complaints
• My leadership strategy

Day 3.

• Global Leadership Program from Globiana and Steinbeis University Berlin: managing you challenges in three steps
• Future Capital – reflecting on your challenges
• Intellectual Capital – 360º-evaluation and live coaching
• Social and organizational Capital – effective acquirement of knowledge

$1870.00 Price per person for 3 days incl. one e-stimate® Personality Profile
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This program is valid for 21 PDCs for the SHRM-CPSM or SHRM-SCPSM.

3 Steps to Military Centric Leadership

Developing leaders cannot be replaced by technology alone if we do not develop leaders we cannot build quality team’s in this program we teach you the fundamentals of a leader who is competent, committed and leaders of character. This course will assist you in developing your ends ways and means in ensuring your organization understand the importance of Leadership development.


Duration:         2 Days
Who should attend?
Entry and Mid Level Managers, Those who want to improve their leadership Skill and Abilities.

Task: - Educate the Manager on the Leadership specific leadership ASSESSMENT process. - Train the company cadre as the leader development team.

Standard: All manager’s understand the assessment process and are able to make a thorough ASSESSMENT of Themselves and Employees so that he / she develops and grows his or her team.

Course Contents: Day 1.

• - Introduction
• - Leader Situation Training Exercises 1-6
• - Tools and Cards
• - Short Leader Video Assessment and Discussion
• - Utilizing Tools

Day 2.

• - After Action Review
• - Leader Situation Training Exercises 7-14
• - Counseling and Practical
• - Facilitation Techniques
• - Vignette overview
• - Small Group and Discussion
• - Conclusion

Course Methodology

• Combine Classroom, Small Group Situational Exercises, One on One, Video Assessment and Discussions

$1200.00 Price per person for 2 days
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This program is valid for 21 PDCs for the SHRM-CPSM or SHRM-SCPSM.

Success Telesales

The programme is based on the applicability of the sales methods and techniques in your daily job by identifying customer needs using the ODIR® model. This training was specifically developed upon the request of a telesales customer and caters to the needs of telesales people in IT, banking, insurance and financial services.
The programme has a hands-on approach with examples of real sales situations, thus guaranteeing higher results in only a few weeks.


Duration:         2 Days

Who should attend?

Experienced, professional sales representatives / consultants and specialists who are intended for future telephone acquisition as well as office employees with customer contacts on the telephone.

Course objectives: Participants know the most effective techniques and gain confidence when experiencing customer contact in service and acquisition tasks on the telephone.

Course contents:

• Analysis of the own behaviour when selling on the telephone
• Appointments and self-management
• How do I come across on the telephone?
• How do I deal with objections on the telephone?
• Benefit statements – or why should my telephone partner look forward to my call?
• Practical training with personal feedback and the determination of the strategic focus / key learning points

$1270.00 Price per person for 2 days.

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This program is valid for 14 PDCs for the SHRM-CPSM or SHRM-SCPSM.