Sales
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Add to cartConsultative selling – ODIR® (In class)
$1,270.00This training offers a sales method based on identifying the customers’ requirements through the development of unconscious and conscious needs. Delegates learn to use each opportunity at the right time, thus achieving higher results and developing more long term relationships with the customers.
Add to cartPersonality based selling
$1,270.00In this programme, we explore selling based on the personality and preferences of the customers and learn how to recognise them.
The programme has a hands-on approach with examples of real sales situations, thus guaranteeing higher results in only a few weeks.
Add to cartStrategic Integrated Quality Planning – SIQP
$750.00Course objectives: Participants know the most effective techniques and gain confidence when experiencing customer contact in service and acquisition tasks on the telephone.
Add to cartSuccess Telesales
$1,270.00Course objectives: Participants know the most effective techniques and gain confidence when experiencing customer contact in service and acquisition tasks on the telephone.
Add to cartSuccessful consulting – IDAR® (In class)
$1,270.00Course Contents:
– Awareness for the own behaviour in technical consultation
– Familiarisation with the IDAR® communication strategy when negotiating with clients (the client dialogue as a means of establishing and sustaining confidence)
– Up to date employment of argumentation and presentation
– Professional handling of objections and complaints