Personality based selling
Success Telesales
June 3, 2017
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August 21, 2017
Personality based selling
$1,270.00
In this programme, we explore selling based on the personality and preferences of the customers and learn how to recognise them.
The programme has a hands-on approach with examples of real sales situations, thus guaranteeing higher results in only a few weeks.
Adapting yourself to the needs of the customers might become a challenge. How can you make sure you approach individuals based on their preferences?
Respecting the personal preferences, desires and motivations of customers leads to higher success and long term relationships.
Course contents:
Day 1.
- My counselling/selling style
- Typologies of counselling/selling
- The first contact with a customer
Day 2.
- How to deal with different types of customers
- How to deal with objections and complaints
- My marketing strategy
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Add to cartWIN-WIN Negotiations – In class
$1,270.00I participated at a Siegel HR Negotiation Skills training of 3 days, and I have to simply say IT WORKS!
This means when I prepare according to this negotiation planner, you go into a negotiation and and are very target oriented , all goals you have set will be met.
Interestingly the other party has also the feeling that: ”this was a good negotiation, I have also won something, etc etc…”
The nice part is that always after it worked for me, I go out of the building, out of the negotiation take my mobile and I call Ronald Meier saying: “look it worked again!!!”
Beat Wittwer
Owner at Wagner Visuell
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Add to cartSuccess Telesales
$1,270.00Course objectives: Participants know the most effective techniques and gain confidence when experiencing customer contact in service and acquisition tasks on the telephone.
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