Building a sales strategy.
The programme offers participants a complete sales training, preparing sales representatives in building their complete sales strategy, from first contact to closing the sale.
Duration: 3 Days
Participants: 6 – 12
Contact us for more information
Who should attend?
Experienced, professional consultants as well as specialists who are intended for future customer contacts.
Course objectives:
Participants know the most effective sales techniques, gain confidence when meeting their clients and are therefore more easily able to convince them.
Course contents:
Day 1
- Sales strategies
- My inner attitude
- Questioning techniques and active listening
Day 2
- Introduction to verbal and non-verbal communication
- The 7 phases of selling
Day 3
- Objections and excuses
- Strategies for the sales contract
- Persuasion – conclusion – follow-up support
Special situations when dealing with customers
Course Methodology:
Combines and connects theoretical input with intensive practical exercises and role training, supported by audio and video recordings for analysis.