Strategic Integrated Quality Planning – SIQP

Strategic Integrated Quality Planning (SIQP) is a specific implementation of the Total Quality Management (TQM) process consisting of Plan - Do - Check - Act.

Duration: 1 Day / This program is valid for 7 PDCs for the SHRM-CPSM or SHRM-SCPSM.

When an organization (both for profit and non-profit or governmental) looks at its market opportunities,
there are 2 basic approaches:

- Ready - Fire - Aim (Throw products/services at the wall and see what sticks.)
- Ready - Aim - Fire - Measure results - Aim again - Fire

All departments in the organization have a defined role to play.
Cross-functional processes are part of the core strategy.

Quality: The process is controlled by metrics, under the philosophy that "what gets measured gets done."
A "Balanced Scorecard" is used to balance metrics for customers, employees and owners/investors.

Our training is based on customizing the SIQP model for your organization, with your Vision and Mission key drivers of focus for the process.

Duration: 1 Day / This program is valid for 7 PDCs for the SHRM-CPSM or SHRM-SCPSM.

Who should attend?

HR executives, leaders, professionals, and consultants/coaches.

Course Objectives:
➢ Advance situational awareness of the macroenvironment
➢ Recognize how the end consumer/customer drives the strategic planning process
➢ Establish the importance of personnel in satisfying consumer/customer needs
➢ Position HR as a key driver and stakeholder in the strategic planning process
➢ Discover how to turn strategic plans into tactical actions (NO SPOTS)
➢ Identify internal cultural roadblocks and “landmines”
➢ Recognize options to implement change management leadership

Course Contents: Morning
Environmental and Situational Assessment
SWOT and Resource Analysis
Consumer/Customer Segmentation and Segment Prioritization
Structuring an Implementation Plan
Strategic Leveraging of Personnel (HR case – part 1)
Implementing Cross-functional Processes (HR case – part 2)
Metrics for a Balanced Scorecard (HR case – part 3)
Gap Analysis. Tactical Adjustments and Strategic Changes.

Costs: $750.00 per person for 1 day.
$500.00 for each additional person from the same organization.
$2500.00 for onsite delivery for up to 6 persons from the same organization.